Clinical Systems Administrator (IT Open-Rank Professional, Entry thru Intermediate)
Company: University of Colorado Anschutz Medical Campus
Location: Aurora
Posted on: October 16, 2024
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Job Description:
University Staff Description University of Colorado Anschutz
Medical Campus
Department: School of Dental Medicine
Job Title: Clinical Systems Administrator (IT Open-Rank
Professional, Entry thru Intermediate)
Position: #00828019 - Requisition: #35093
Job Summary:
The Clinical Applications Systems Administrator position will
enhance clinical operations at the School of Dental Medicine by
delivering comprehensive training and robust support for clinical
application systems. This role involves creating and conducting
training programs, developing user-friendly materials, and
providing ongoing, hands-on support. This person will work closely
with faculty, staff, and students to ensure effective use of the
systems, address user needs, and troubleshoot problems, thereby
improving patient care and streamlining clinical workflows.
Key Responsibilities:
Application Support (60%)
Provides assistance and support to the IT Associate Director.
Supports the EHR system, integrated software.
Monitor and work the support ticket/helpdesk inbox as it relates to
clinical applications and clinical operations.
User Training (30%)
Trains students, faculty and staff in the use of clinical
applications software.
Assist with creating and updating training documents and user
guides for faculty, staff and students for clinical applications
and clinical operations.
Assist with faculty onboarding for eRx and EPCS processes.
System Configuration (10%)
Develops, configures, recommends, installs, monitors, and supports
the software for clinical operations.
Assists in software upgrades and testing for various clinical
applications.
Supervises and trains a student worker who prioritizes support for
clinical application software.
Maintains technologies, upholding strict adherence to HIPAA and
FERPA regulations for data security and confidentiality.
Assists in the testing of clinical applications after the
completion of patching, upgrades,migration of servers and
workstations in clinical spaces performed by the IT Team.
Perform various other duties or tasks as assigned and/or needed
related to day-to-day responsibilities.
Work Location:
Onsite - this role is expected to work onsite and is located in
Aurora, CO.
Why Join Us:
The University of Colorado Anschutz Medical Campus seeks
individuals with demonstrated commitment to creating an inclusive
learning and working environment. We value the ability to engage
effectively with students, faculty and staff of diverse
backgrounds.
The University of Colorado offers a comprehensive benefits package
that includes health insurance, life insurance, retirement plans,
tuition benefits, ECO pass, paid time off - vacation, sick, and
holidays and more. To see what benefits are available, please
visit: .
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday,
vacation and sick leave! The University of Colorado offers an
excellent benefits package including:
Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross
pay
Paid Time Off: Accruals over the year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days: 10/year
Tuition Benefit: Employees have access to this benefit on all CU
campuses
ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the .
Diversity and Equity:
The University of Colorado Anschutz Medical Campus is committed to
recruiting and supporting a diverse student body, faculty and
administrative staff. The university strives to promote a culture
of inclusiveness, respect, communication and understanding. We
encourage applications from women, ethnically minoritized
individuals, persons with disabilities, persons within the LGBTQ+
community and all veterans. In addition, the Anschutz Campus has
also been recognized as an Age-Friendly University. The University
of Colorado is committed to diversity and equality in education and
employment.
Qualifications:
Minimum Qualifications:
Entry Professional Appointment:
A bachelor's degree in computer science, management/computer
information systems, computer engineering, information technology,
business administration, or a directly related field from an
accredited institution.
Intermediate Professional Appointment:
A bachelor's degree in computer science, management/computer
information systems, computer engineering, information technology,
business administration, or a directly related field from an
accredited institution.
Substitution: Professional experience related to the work
assignment may substitute for the degree requirement on a
year-for-year basis, but not for the specific experience.
One year of experience with clinical operations, or large-scale
application support, troubleshooting, upgrading and or training
users on clinical operations software in an academic/medical/dental
environment.
Senior Professional Appointment:
A bachelor's degree in computer science, management/computer
information systems, computer engineering, information technology,
business administration, or a directly related field from an
accredited institution.
Substitution: Recent and relevant experience (software management,
Crystal Reports, Microsoft Access and/or SQL Server, clinical
computer management or other related computing systems) on a year
for year basis can be substituted for the bachelor's degree.
Minimum of 2 years of experience with clinical operations, or large
scale application support, troubleshooting, upgrading and or
training users on clinical operations software in an
academic/medical/dental environment
A combination of education and related technical/paraprofessional
experience may be substituted for the bachelor's degree on a year
for year basis.
Applicants must meet minimum qualifications at the time of
hire.
Condition of Employment:
Must be willing and able to occasionally work weekend or holiday
hours when necessary
Must be willing and able to travel to appropriate training/user
events/conferences
Preferred Qualifications:
Professional experience teaching and training others in the use of
computer hardware and software.
Experience working with students, faculty, and staff within a
higher education or academic healthcare environment.
Experience in developing associated reports.
Experience working with dental or medical clinical management
systems (i.e. axiUm, EPIC).
Experience with Imaging and Radiology software (e.g. Dolphin
Imaging, Overjet AI, MiPACS, and Invivo or other PACS, 3Shape Trios
and various 3Shape dental systems).
Knowledge, Skills and Abilities:
Knowledge of electronic health record systems, including axiUm or
Epic or other dental office software.
Knowledge of virtual environments (e.g. VMware, Citrix and virtual
storage, Equallogic, EMC, Netapp, Nimble, Tegile)
Good working knowledge of Windows 10/11, Mac OSX
Good working knowledge of Office 2016 or newer
Advanced troubleshooting skills and ability to multitask
Outstanding planning and organizational skills
Excellent customer service skills
Excellent interpersonal skills and the ability to quickly establish
a rapport with a wide variety of individuals, sense of urgency,
patience in dealing with end users
Ability to work independently or as part of a team
How to Apply:
For full consideration, please submit the following
document(s):
1. A letter of interest describing relevant job experiences as they
relate to listed job qualifications and interest in the
position
2. Curriculum vitae / Resume
3. Three to five professional references, including name, address,
phone number (mobile number if appropriate), and email address
Questions should be directed to: Jordan Burt,
Jordan.Burt@CUAnschutz.edu
Screening of Applications Begins:
Immediately and continues until position is filled.
Anticipated Pay Range:
The starting salary range (or hiring range) for this position has
been established as:
Entry Professional Appointments: $56,641-$72,047
Intermediate Professional Appointments: $61,639-$78,405
Senior Professional Appointments: $66,637-$84,762
The above salary range (or hiring range) represents the
University's good faith and reasonable estimate of the range of
possible compensation at the time of posting. This position may be
eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck.
The University of Colorado provides generous leave, health plans
and retirement contributions that add to your bottom line.
Total Compensation Calculator:
ADA Statement:
The University will provide reasonable accommodations to applicants
with disabilities throughout the employment application process. To
request an accommodation pursuant to the Americans with
Disabilities Act, please contact the Human Resources ADA
Coordinator at .
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to
ensuring a safe and secure environment for our faculty, staff,
students and visitors. To assist in achieving that goal, we conduct
background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19
virus and other . If you work, visit, or volunteer in healthcare
facilities or clinics operated by our affiliated hospital or
clinical partners or by CU Anschutz, you will be required to comply
with the vaccination and medical surveillance policies of the
facilities or clinics where you work, visit, or volunteer,
respectively. In addition, if you work in certain research areas or
perform certain safety sensitive job duties, you must enroll in the
.
Application Materials Required: Cover Letter, Resume/CV, List of
References Job Category: Information Technology Primary Location:
Aurora Department: U0001 -- Anschutz Med Campus or Denver - 20415 -
SDM-Student & Alumni Affairs Schedule: Full-time Posting Date: Oct
4, 2024 Unposting Date: Ongoing Posting Contact Name: Jordan Burt
Posting Contact Email: Jordan.Burt@CUAschutz.edu Position Number:
00828019
Keywords: University of Colorado Anschutz Medical Campus, Greeley , Clinical Systems Administrator (IT Open-Rank Professional, Entry thru Intermediate), IT / Software / Systems , Aurora, Colorado
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